Data Deletion & Management

Your Data Control Rights

At Maat Journal, we believe you should have complete control over your personal data. This page explains how you can manage, export, reset, or delete your account and data within our application.

We provide multiple options to ensure you can make informed decisions about your data while maintaining the privacy and security of your journal entries.

Export Your Data

Before making any changes to your account, we strongly recommend exporting your data to ensure you have a complete backup of your journal entries and personal information.

Backup & Restore Feature

Access this feature through the top menu in your Maat Journal app:

Navigate to the top menu in the app
Select "Backup and Restore"
Choose "Export Data" to download a complete JSON file
This file contains all your journal entries and app data

Important: Always save your recovery phrase separately, as it's your master key for accessing your encrypted data.

Reset Your Data

The "Reset User Data" option allows you to clear all your journal entries, progress, and reset your secret recovery phrase while keeping your account and login credentials intact.

What Gets Reset

All journal entries and their content
Mood tracking data and patterns
AI support insights and progress
App preferences and progress
Voice recording history
Your recovery phrase (a new one will be generated)

What Stays Intact

Your account login credentials
Your subscription status (if applicable)

How to Reset Your Data

Open Maat Journal app
Go to Account Settings
Find the "Reset User Data" button
Confirm your choice when prompted
Your data will be permanently deleted and a new recovery phrase generated

Warning: This action is irreversible. Once you reset your data, all journal entries and progress will be permanently deleted and cannot be recovered. Make sure to export your data first if you want to preserve it.

Delete Your Account

The "Delete Account" option permanently removes your account and all associated data from our systems.

What Gets Deleted

Your complete user account
All journal entries and content
All encrypted data stored on our servers
Your recovery phrase and encryption keys
All app settings and preferences
Mood tracking and progress data
Voice recording history
AI support insights and patterns
User test results and assessments
User challenge instances and progress
User feedback submissions
User keyword data

How to Delete Your Account

Open Maat Journal app
Go to Account Settings
Find the "Delete Account" button
Read the confirmation message carefully
Confirm your choice when prompted
Your account will be permanently deleted

Important: This action is completely irreversible. Once you delete your account:

All your data will be permanently erased
No data will be kept or recoverable
You will lose access to all journal entries
Your recovery phrase will no longer work
You cannot restore your account or data

Data Retention Policy

We are committed to transparency about how long we retain your data:

Active Accounts

Your encrypted journal entries are stored as long as your account is active
We maintain your data to provide the journaling service
Data is automatically synced across your devices

Account Deletion

When you delete your account, all data is permanently erased
No copies or backups are retained
Deletion is processed immediately upon confirmation
No data recovery is possible after deletion

Before You Delete or Reset

To ensure you don't lose important information, please consider the following:

Essential Steps

Export your data using the Backup & Restore feature
Save your recovery phrase in a secure location
Download any important journal entries you want to keep
Consider the impact on your journaling practice

Your Rights Under GDPR

If you are a European user, you have additional rights under the General Data Protection Regulation (GDPR):

Right to Access: You can request a copy of all data we hold about you
Right to Rectification: You can request correction of inaccurate data
Right to Erasure: You can request deletion of your personal data
Right to Data Portability: You can request your data in a machine-readable format
Right to Restrict Processing: You can request we limit how we use your data
Right to Object: You can object to certain types of processing

To exercise these rights, please contact us with "GDPR Request" in the subject line.